ajssamidonMar 113 minFacebook: Shaping the Digital FutureFacebook has a legacy which is worth more than its social media platform
ajssamidonMar 112 minYour All-in-One Guide to Call Center Workforce OptimisationManaging your call center workforce has more than one league you have to follow
ajssamidonMar 42 min5 Tips for Content Optimisation for Every Social Media PlatformHere are some content optimisation hacks to make your social media posts unforgettable
ajssamidonMar 42 minHere’s How Your Agents’ Tone of Voice Impacts CustomersYour agent's tone of voice has never been more important in redirecting your telemarketing strategies
ajssamidonFeb 223 minFood Delivery Platforms Are Winning With Call Center SolutionsCall centers are the most viable servicing industry for food delivery platforms
ajssamidonFeb 213 minWhat Are the Types of Instagram Shopping Posts?Instagram shopping posts give a plethora of tagged items that will boost online sales
ajssamidonFeb 152 minWhy Outsource From Sri Lanka: Call CenterSri Lanka's significance in its outsourced call center services are emerging as a hub
ajssamidonFeb 112 minThe Best Social Media Scheduling Tools to Save TimeManaging social media accounts, using these scheduling tools, is the key for optimised digital campaigning
ajssamidonFeb 72 minHow To Optimise Facebook Ad CopiesFacebook reveals its platforms to optimise your ad campaign
ajssamidonFeb 72 minTop 6 Social Media Content That Gives the Greatest ValueSocial media platforms now have the potential to engage an audience to the next level
Roshan BamberadeniyaJan 172 min5 reasons why outsourcing a call center is importantOutsourcing is the process or business practice to recruit a third-party organization to conduct some services which were initially...
Roshan BamberadeniyaJan 173 minCall Center vs. Contact CenterA call center is a facility that only provides inbound and outbound customer service or support operations. As a result, call centers...
Roshan BamberadeniyaJan 173 minHow outsourcing your call center impacts business growth?Photo by Alex Kotliarskyi on Unsplash Outsourcing is a corporate technique in which a business contracts a third party to complete work,...
Roshan BamberadeniyaJan 172 minWhy Outbound Call Center Services are Important in the Global MarketPhoto by Magnet.me on Unsplash With digitalisation showing a rise in communications, people often overlook the efficiency that has to be...
Roshan BamberadeniyaJan 172 minHow To Optimize Your Customers’ Experience Through An Omni-Channel CommunicationPhoto by Arlington Research on Unsplash An omni-channel communication is basically connecting several marketing channels into one...
Roshan BamberadeniyaJan 173 minOutsourcing a Call Center: How to Save Money and Improve Customer ServiceWhile the demand for digital channels has increased, companies that serve customers still use call centers to help with customer care....
Roshan BamberadeniyaJan 172 minOutsourced Call Center Support: How to Use It to Improve Customer ExperienceImage by Joseph Mucira from Pixabay Every organization should think about the parameters for a good customer experience and the ideas...
Roshan BamberadeniyaJan 173 minA brief guide to setting up a call center in Sri LankaWe’ve made it quick and convenient for you to manage your blog from anywhere. In this blog post we’ll share the ways you can post to your...