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Facebook: Shaping the Digital Future
ajssamidon
  • Mar 11
  • 3 min

Facebook: Shaping the Digital Future

Facebook has a legacy which is worth more than its social media platform
10 views0 comments
Your All-in-One Guide to Call Center Workforce Optimisation
ajssamidon
  • Mar 11
  • 2 min

Your All-in-One Guide to Call Center Workforce Optimisation

Managing your call center workforce has more than one league you have to follow
6 views0 comments
5 Tips for Content Optimisation for Every Social Media Platform
ajssamidon
  • Mar 4
  • 2 min

5 Tips for Content Optimisation for Every Social Media Platform

Here are some content optimisation hacks to make your social media posts unforgettable
7 views0 comments
Here’s How Your Agents’ Tone of Voice Impacts Customers
ajssamidon
  • Mar 4
  • 2 min

Here’s How Your Agents’ Tone of Voice Impacts Customers

Your agent's tone of voice has never been more important in redirecting your telemarketing strategies
5 views0 comments
Food Delivery Platforms Are Winning With Call Center Solutions
ajssamidon
  • Feb 22
  • 3 min

Food Delivery Platforms Are Winning With Call Center Solutions

Call centers are the most viable servicing industry for food delivery platforms
7 views0 comments
What Are the Types of Instagram Shopping Posts?
ajssamidon
  • Feb 21
  • 3 min

What Are the Types of Instagram Shopping Posts?

Instagram shopping posts give a plethora of tagged items that will boost online sales
5 views0 comments
Why Outsource From Sri Lanka: Call Center
ajssamidon
  • Feb 15
  • 2 min

Why Outsource From Sri Lanka: Call Center

Sri Lanka's significance in its outsourced call center services are emerging as a hub
12 views0 comments
The Best Social Media Scheduling Tools to Save Time
ajssamidon
  • Feb 11
  • 2 min

The Best Social Media Scheduling Tools to Save Time

Managing social media accounts, using these scheduling tools, is the key for optimised digital campaigning
11 views0 comments
How To Optimise Facebook Ad Copies
ajssamidon
  • Feb 7
  • 2 min

How To Optimise Facebook Ad Copies

Facebook reveals its platforms to optimise your ad campaign
8 views0 comments
Top 6 Social Media Content That Gives the Greatest Value
ajssamidon
  • Feb 7
  • 2 min

Top 6 Social Media Content That Gives the Greatest Value

Social media platforms now have the potential to engage an audience to the next level
13 views0 comments
5 reasons why outsourcing a call center is important
Roshan Bamberadeniya
  • Jan 17
  • 2 min

5 reasons why outsourcing a call center is important

Outsourcing is the process or business practice to recruit a third-party organization to conduct some services which were initially...
1 view0 comments
Call Center vs. Contact Center
Roshan Bamberadeniya
  • Jan 17
  • 3 min

Call Center vs. Contact Center

A call center is a facility that only provides inbound and outbound customer service or support operations. As a result, call centers...
1 view0 comments
How outsourcing your call center impacts business growth?
Roshan Bamberadeniya
  • Jan 17
  • 3 min

How outsourcing your call center impacts business growth?

Photo by Alex Kotliarskyi on Unsplash Outsourcing is a corporate technique in which a business contracts a third party to complete work,...
0 views0 comments
Why Outbound Call Center Services are Important in the Global Market
Roshan Bamberadeniya
  • Jan 17
  • 2 min

Why Outbound Call Center Services are Important in the Global Market

Photo by Magnet.me on Unsplash With digitalisation showing a rise in communications, people often overlook the efficiency that has to be...
4 views0 comments
How To Optimize Your Customers’ Experience Through An Omni-Channel Communication
Roshan Bamberadeniya
  • Jan 17
  • 2 min

How To Optimize Your Customers’ Experience Through An Omni-Channel Communication

Photo by Arlington Research on Unsplash An omni-channel communication is basically connecting several marketing channels into one...
1 view0 comments
Outsourcing a Call Center: How to Save Money and Improve Customer Service
Roshan Bamberadeniya
  • Jan 17
  • 3 min

Outsourcing a Call Center: How to Save Money and Improve Customer Service

While the demand for digital channels has increased, companies that serve customers still use call centers to help with customer care....
0 views0 comments
Outsourced‌ ‌Call‌ ‌Center‌ ‌Support:‌ ‌How‌ ‌to‌ ‌Use‌ ‌It‌ ‌to‌ ‌Improve‌ ‌Customer‌ ‌Experience‌
Roshan Bamberadeniya
  • Jan 17
  • 2 min

Outsourced‌ ‌Call‌ ‌Center‌ ‌Support:‌ ‌How‌ ‌to‌ ‌Use‌ ‌It‌ ‌to‌ ‌Improve‌ ‌Customer‌ ‌Experience‌

Image by Joseph Mucira from Pixabay Every organization should think about the parameters for a good customer experience and the ideas...
1 view0 comments
A brief guide to setting up a call center in Sri Lanka
Roshan Bamberadeniya
  • Jan 17
  • 3 min

A brief guide to setting up a call center in Sri Lanka

We’ve made it quick and convenient for you to manage your blog from anywhere. In this blog post we’ll share the ways you can post to your...
4 views0 comments
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