ajssamidonMar 11, 20222 minYour All-in-One Guide to Call Center Workforce OptimisationManaging your call center workforce has more than one league you have to follow
ajssamidonMar 4, 20222 minHere’s How Your Agents’ Tone of Voice Impacts CustomersYour agent's tone of voice has never been more important in redirecting your telemarketing strategies