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ajssamidon
Mar 11, 20222 min read
Your All-in-One Guide to Call Center Workforce Optimisation
Managing your call center workforce has more than one league you have to follow
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ajssamidon
Mar 4, 20222 min read
Here’s How Your Agents’ Tone of Voice Impacts Customers
Your agent's tone of voice has never been more important in redirecting your telemarketing strategies
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